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The multifarious and marginally edited ramblings of CTP’s human capital. i.e., Our thoughts.

Posts Tagged ‘brand’

Brands can score associating with today’s news

Thursday, July 14th, 2011

The day after Derek Jeter homered to become the first New York Yankee to record 3,000 hits, a couple of sports talk radio hosts and callers were ridiculing Christian Lopez, the fan who caught the ball. He was “an idiot” because he was going to give the ball to Jeter for, essentially, a pair of tickets and an autograph. Callers said he should be holding the ball hostage or selling it on eBay.  Their rationale: the players make millions and have no regard for the average fan. Why not cash in?

But many applauded the selfless gesture of a true fan, and marketers who are on top of their game capitalized. They recognized this was a great story to be associated with and many found creative ways to “honor” the gesture.  In reality, the companies who were publicly patting Lopez on the back were doing so to gain attention for their brands and associate with a good story.  Within reason, that’s ok. At least they were gifting him something of value, including helping with any tax troubles associated with the gifts.

But others have missed part of the formula. Some companies think any high profile news is a good way to promote your brand. Often, they seize on social media as the vehicle to drive traffic and followers, capitalizing on the trending topic. Sure, you may get attention and Twitter followers but you will receive quite a bit of scorn and a dent to your brand’s reputation.  Kenneth Cole thought it was being cute when it connected to the Egyptian uprising earlier this spring. They quickly found out that making fun of a violent revolution in which hundreds were killed is not smart. And last week Entenmann’s bakery claimed it was unintentional when it used the #NotGuilty hashtag on the day Casey Anthony was found not guilty by a mindless jury.

For those nimble and creative enough to capitalize, opportunities to associate your brand with a cause or a current event can be smart extensions of your PR or marketing formula. As long as you apply a healthy dose of sensitivity and common sense.

 

Apple- (When) Will the love affair end?

Monday, December 28th, 2009

apple-stockAnother Christmas gone and another banner sales sweep for Apple. Just look at the stock. It makes you wonder if Steve Jobs can do no wrong.

A few years back, some colleagues and I were exchanging examples of companies that had been good or bad stewards of their brands. The usual suspects were discussed: Wal-Mart, McDonalds, Coke, Microsoft, and others. Of course Apple, fresh off the resounding success of the iPod, was cited as a company that had an uncanny ability to keep its brand at true north, constantly innovating and redefining its own category. At the time, I wondered aloud whether Apple’s success would someday become its downfall. At what point would Apple become the monolithic IBM it so famously villified in the now legendary ’1984′ ad? (more…)

Building the PR Foundation Before the Storm

Friday, May 29th, 2009

090529_williams_obama_reutNo matter what political stripe, elected officials, especially presidents, will face a series of challenges during their time in office. Some have their entire legacy marked by challenges…or scandal. Companies are similar. At some point they may be faced with a crisis that reflects negatively on their brand. So while the going is good wise communicators do whatever they can to burnish the brand’s – or the politician’s – image. Build the foundation of good public relations before the tidal wave hits. That’s why I like what the White House is doing with NBC. It is always a gamble when you let cameras behind the curtain but I think if managed properly it is a good way to put your brand (in this case, President Obama’s) in a light that will resonate with your target audience.

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