Author: root

  • Netflix to Its Customer: It’s Not You, It’s Me.

    The apology on Sunday by Netflix CEO Reed Hastings reminds me of a long overdrawn breakup. Two months ago, Netflix announced a change in its pricing and has been inundated with unhappy customer response since. Then on Monday, Hastings made another announcement that stunned the marketplace. Its well-branded DVD services…

  • Boston’s Radio Landscape Changes on Monday

    Just when listeners were getting over the fact that Star 93.7 FM is no longer on air, the 93.7 format will be changing once again. Only six years after the flip to Mike-FM, a DJ-free station that featured classic hits from the 60s through the 90s with a heavy 80s…

  • Why 7-Eleven Needed a Plan B

    In the PR world, there is a saying, “expect the unexpected.” That’s especially true when you are doing an event or large-scale promotion. Monday’s “Free Slurpee Day” by 7-Eleven was a great idea, but a perfect example of why you should always have a plan B in place.The giveaway piggybacked…

  • Give a Little

    Here at CTP we find every chance we can to step up the intensity with a little competition. Cradles to Crayons‘ Chris Bentson likely didn’t know the fire he was fueling with his tweet “@ctpboston your morning shift filled 114 orders for disadvantaged kids-think the afternoon crew can do better?” It was…

  • Celebrity Publicists Are Dropping Like Flies

    When I was learning about PR and communications in school, we were taught as PR practitioners that our job was to help our client. Through the good and the bad, we are paid to advise, counsel and ultimately help our clients achieve their goals. Apparently the celebrity publicists missed that…

  • We Use Open Source (Maybe You Should Too)

    Imagine if ten mechanics showed up at your door and offered to build you a car. For free. Not only will they build you a free car, they promise to be available 24 hours a day to do maintenance whenever something breaks and routinely install upgrades to make your car…

  • Cookies, Privacy and Germany: The Future of Web Stats

    Statistics are a boon to online advertising. They allow us to gauge the effectiveness of campaigns, diagnose issues with content and answer the big question, “How popular is my site?” Without statistics, site owners (and advertisers) would be blind. Unfortunately, there is a growing movement that wants statistics tracking to…

  • Choosing a Content Management System

    Today’s websites commonly employ Content Management Systems (CMS) instead of plain HTML, allowing non-programmers to make ad-hoc updates to content on the site. When building a site equipped with CMS, a big question for website developers is, “Which CMS do I use?” The CTP interactive team has some opinions on the matter,…