Author: Brian Heffron
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Few will argue that Google is one of the most important brands in the world. The company is much more than its eponymous search engine. From Android phones and YouTube to Nest and self-driving cars, Google never stops thinking or growing. But its innovation hasn’t touched its own branding for…
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As the CDC, World Health Organization and hospitals from Atlanta to Dallas scramble to deal with Ebola, fear has infected middle America. That means people with colds or seasonal allergies are nervously asking the family doc, ‘Do you think it’s Ebola?” And that presents a communication challenge for urgent care…
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As someone who loathes running, I can’t comprehend the joy runners find in the pain. Our agency is filled with healthy, young people who head out for runs at lunch or after work and come back sweaty but smiling. My wife Renee is about to run her fifth marathon. I…
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As the current Cadillac ad points out, a number of great American businesses and artists started in a garage. That trend has been boosted thanks to crowdfunding. Last year alone, nearly 20,000 projects were funded through Kickstarter and more than three million people pledged a combined $480 million. But it’s more…
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Telling a business to act more like Disney is like telling someone like me to look – or throw – more like Tom Brady. No problem, I’ll get right on that. Most marketers don’t have the luxury of bottomless budgets, 90 years of brand equity and hundreds of media channels. But during…
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As the NCAA Lacrosse Final Four kicks off this weekend in Philadelphia, we took a look at the business of the fastest growing sport in the U.S. Unlike just about any team sport, lacrosse espouses a culture of individual style and brand focus, even with kids as young as first…
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You’re going to get something wrong this week. Maybe today. Every organization does. And your customers know it.But how should you handle that mistake when it touches the heart and soul of your brand?That’s a question that has confronted a number of successful companies. Take Timberland, for instance. Driven by its passion…



