Topic: Technology

  • The Week | Our view of the last 7 days in marketing & communications

    What do you call the busiest shopping day of the year crossed with pandemic and supply chain issues? An early shopping season.    We’re already two weeks away from Black Friday and the day has changed considerably since 2019. With new shopping habits and supply chains issues – retailers are urging people to get a…

  • The Week | Our view of the last 7 days in marketing & communications

    A name change, new technology and retail stores. Facebook, err Meta, has been busy over the past two weeks rolling out its new vision for the future of technology (aka, the Metaverse).  This future-forward social hub is essentially a fusion of AR and VR – and the concept has been around for a few years.…

  • The Week | Our view of the last 7 days in marketing & communications

    It’s going to start feeling like fall around here this weekend. That’s as much about temperatures as it is the colors around us. In between apple picking and some early leaf peeping, here are a few of our picks of the week.   Netflix employees walk out to protest Dave Chappelle’s special. The New York…

  • The Week | Our view of the last 7 days in marketing & communications

    Blue Origin. Musk vs Bazos. NASA and China. Our minds are in space this week. Literally. As we enter this Space Race 2.0, we’ve pulled together a primer for the people here on earth. From Captain Kirk to Prince William and of course, the comms battles.    Here are our picks of the week.   …

  • The Week | Our view of the last 7 days in marketing & communications

    Facebook has had a very bad start to October. The events and commentary have raised questions about how it got to this point and what the future may hold.   Our picks for this week center on a wide ranging look at the company that is so inextricably connected to our lives. Here are our…

  • Infographic: What Customers Want… And Expect

    Your company’s customer service can make – or break – you. According to a Gladly survey, 92% say they would stop purchasing from a company after three or fewer poor experiences. And 26% after just one. Satisfying consumers, however, is no simple task. Technology advances, increasing connection points, and what they really want in terms…

  • The Week | Our view of the last 7 days in marketing & communications

    It’s Labor Day. Meaning end of summer. Which brings a little sense of nostalgia. It may not have been the best of summers, but it was still summer and a season which we love and look forward to and often look so fondly on.    So with nostalgia in mind, here are our picks of…

  • The Week | Our view of the last 7 days in marketing & communications

    Teachers and children will begin filing back into school in the next week or so, a mix of optimism and trepidation likely greeting them as a resurgent virus impacts a third straight school year. The big fears center on the balance safety and learning – and hopes that the former won’t force significant disruptions in…

  • The Week | Our view of the last 7 days in marketing & communications

    Labor Day weekend is, sadly, fast approaching. And the 2021 edition is going to feel quite different than others. It’s not just a long weekend out of the office and the end of summer – it’s going to mark the end, for some, of a very long time away from the office. Many businesses have…

  • The Week | Our view of the last 7 days in marketing & communications

    Nearly a year-and-a-half into the pandemic, the world isn’t still grappling with COVID-19, it’s dealing with a major comeback. The “delta variant” has come to dominate headlines in recent weeks. Discovered in India, where it caused an extreme surge in cases, it spread around the world and now is causing a significant increase in U.S.…